Operational Audit

Scoring Guidance (0-10):

Cleanliness: Evaluate dirt on fans/vents, gym organization, and cleaning completion.
- 0-3: Heavy dirt, disorganized (cluttered weights, trash), no cleaning evidence.
- 4-6: Some dirt, partial organization, cleaning started but incomplete.
- 7-8: Minor dirt, mostly organized, cleaning mostly done.
- 9-10: Spotless, fully organized, cleaning exceeds standard.

Equipment: Check broken equipment, signage, and repair timelines.
- 0-3: Multiple broken, no signs, repairs >2 weeks overdue.
- 4-6: Some lack signs, repairs 1-2 weeks overdue.
- 7-8: All signed, repairs on track.
- 9-10: None broken or repairs ahead of schedule.

Staff: Evaluate greetings (90%+ target) and system quiz.
- 0-3: <50% greeted, quiz failed (<50%).
- 4-6: 50-89% greeted, some pass (50-75%).
- 7-8: ≥90% greeted, most pass (76-90%).
- 9-10: 100% greeted, all ace (91-100%).

Inventory: Review reports, stock adequacy (≤10% missing), no zeros (non-consumables).
- 0-3: Reports missing, >20% missing, multiple zeros.
- 4-6: Reports done, 10-20% missing, 1-2 zeros.
- 7-8: Reports accurate, ≤10% missing, no zeros.
- 9-10: Fully stocked (<5% missing), optimized.

Operational Consumables: Check bathroom tissue, towels, wipes; ensure no shortages.
- 0-3: Multiple out, no restocking, complaints likely.
- 4-6: Some low (<25%), 1-2 out, restocking delayed.
- 7-8: All stocked, minor dips (25-50%), on schedule.
- 9-10: Fully stocked (>50%), proactive, exceeds expectations.